mynd gumFAQs

HEMP RELATED

What hemp is in myndGum?

mynd uses two hemp cannabinoids, CBD and CBG. FOCUS and ENERGY include CBD and CBG. CALM and RECOVERY contain CBD. We use the purest form of both CBD and CBG, isolates without any other hemp plant compounds, no THC, and no discernible taste or odor.

Is mynd gum THC-FREE?

The CBD and CBG isolates used in mynd Gum showed no detectable THC when tested. See COAs for more detail.

Does mynd gum make you high?

mynd gum is not intoxicating. It will not make you high.
The CBD and CBG are both pure, hemp isolates with no THC detected when tested.

Will mynd gum impact my ability to pass a drug screening?

Although our CBD and CBG showed no detectable THC when tested, we cannot guarantee that you will pass a drug screening.

Where can I find mynd Gum’s Third-party lab test results?

Both the CBD and CBG are Third-party laboratory tested to ensure safety, purity and potency. On each mynd gum Product Page, you will be able to download its Certificate of Analysis that details the testing results.

mynd gum hemp is 3rd party lab-tested; does that include toxins such as heavy metals and pesticides?

Both the CBD and CBG used in mynd gum are tested, and both passed with ‘Not Detected’ and ‘Pass’ for heavy metals, pesticides, and microbials.

I am currently on medication. Can I still use mynd gum?

For your safety and continued wellness, always consult with your medical professional before using any hemp infused product. Hemp-derived CBD and CBG are safe to take with many medications, but they can interact by reducing or increasing others’ effects. Always ask first.

Is mynd gum safe for pregnant women? Lactating mothers?

Hemp infused products, including those with CBD or CBG, should not be used by pregnant or lactating women.

The FDA released a statement on October 16, 2019, that advises, “FDA strongly advises that during pregnancy and while breastfeeding, you avoid using CBD, THC, or marijuana in any form.

Always talk with your doctor, nurse, or pharmacist before taking any medicines, vitamins, or herbs while pregnant or breastfeeding.

GENERAL mynd

How is mynd gum sold?

mynd is sold as a myndUnit or myndMix.

Each myndUnit includes 5 packets of the same mynd Gum (FOCUS, ENERGY, CALM or RECOVERY) with 2 pieces of gum in each. For a total of 10 pieces of gum per myndUnit.

The myndMIX includes 4 packets, 1 of each mynd Gum (FOCUS, ENERGY, CALM and RECOVER) with 2 pieces of gum in each. For a total of 8 pieces of gum per myndMIX.

How often can I use mynd gum?

You can chew mynd Gum up to 6 times daily. Reports have shown that up to 400mg of caffeine per day appears to be safe for most healthy adults.

How long should I chew mynd gum?

Chew for at least 10 minutes for full benefit. It tastes good, so enjoy it as long as you like.

Are there any allergy warnings I should be aware of before chewing mynd gum?

mynd gum is manufactured in a GMP facility that is an allergen-free, Kosher Pareve plant. It’s soy-free, nut-free, and dairy-free. There are no wheat-based ingredients used, so our products are gluten-free. mynd lists all ingredients for each product on its label and the website Product Pages.

If you have allergies or have any concerns, we recommend reviewing the ingredients before deciding if there is a conflict with your allergies. In fact, please view the product label/ingredients list available on our site before you buy to make an informed purchase decision.

We want you as a customer, but only if mynd offerings are the right choice for you.

How should I store my mynd Gum?

mynd Gum goes where you go and can be stored anywhere convenient for you: your purse or backpack, desk or countertop – anywhere in easy reach. The packets are waterproof, but we recommend a dry, out of direct sunlight location.

Is there an expiration date for mynd Gum?

mynd Gum is best when you use it within 2 years of purchase.

ORDERS & SHIPPING

Do I need an account to order?

It’s not a requirement, but we recommend it. You’ll be privy to mynd happenings, promotions and discounts.

Will I receive notification that my order is shipped?

We’ll send you an email confirmation once your order is processed with tracking information included.

When is my order shipped?

We strive to ship orders within 1 business day from the date of purchase.

What shipping method does mynd use?

mynd gum orders are shipped using First Class mail by the United States Postal Service (USPS).

Is there an option for expedited shipping?

We do not have a specific expedited shipping option. If you need faster than First Class, Contact us at [email protected], and we’ll work something out.

What should I do if my order is not received?

First, check your tracking status. If it indicates it was delivered and you have not been able to locate it, your next step is to contact the USPS for assistance. Contact us at [email protected] if it is not resolved, and we’ll do what we can to help solve the mystery.

Oops, I gave you the wrong shipping address. What should I do?

Contact us at [email protected] with the correct address, and if your order has not already shipped, we’ll fix it. Otherwise, we’ll work with you to make it right.

How do I update or change my payment method?

Log into your account and go to Payment Methods. There you’ll be able to make changes.

SUBSCRIBE & SAVE

How do I start a subscription?

Select Subscribe & Save and choose your delivery frequency when placing your order.

When is my order placed?

mynd will process your first subscription order within one business day of completing your order. After that, your orders will continue at the selected frequency and ship on the date you placed your initial order.

You’ll need to create an account with a password to complete your first-time Subscribe and Save order at checkout.

Will I receive notification that my order is shipped?

We’ll send you an email confirmation once your subscription order is processed, with tracking information included.

How do I change or cancel my subscription?

Log into your account and access your Subscribe & Save order. There you can change the product, the frequency or cancel your subscription. Please remember that if you do make a change, the counting for 7th Product Free restarts.

Are there other additional terms and conditions?

Your Subscribe & Save orders cannot be combined with other promotions, discounts, or limited-time offerings. Discounted bundles and bulk products are not available for subscription.

To qualify for a 7th Product Free, your Subscribe & Save orders must maintain active status for 6 consecutive orders.

RETURNS & REFUNDS

What is your return policy?

We offer a 30-day, SATISFACTION guarantee on all mynd gum products. Refunds are only available on first-time purchases. Product replacement is available on subsequent purchases if the product is flawed. If for any reason you are not completely satisfied, let us know at [email protected]. We’ll work it out.

WHAT’S ON YOUR mynd?

How do I contact you?

Contact customer service at [email protected].

I don’t see my question here. What should I do?

Try the HELP button or contact us at [email protected].